Objective

Seeking customer service position with potential for advancement to managerial/supervisory level.

Work Experience – Salary

Order Entry – $16/hr

8/2004 – Present CLI, Inc., Paterson, NJ

I am responsible for entering customer purchase orders, maintaining our mailing listdatabase(both email and print,) coordinating production schedules, submitting payroll,issuing flame proofing certifications and assisting with maintenance on companyPCs. I also layout various documents for the company (legal waivers, productbrochures, forms, etc.)

Customer Service/Placemats/Tablecloths/Shades – $15/hr

2/2003 – 8/2004 CLI, Inc., Paterson, NJ

• I was in charge of the production of custom tablecloths, shades and placemats fromC.O.M. fabric to the customer’s specifications. As above, I also planned production schedules with the plant manager, issued flame proofing certifications, and providedPC maintenance.

Customer Service – $13/hr

9/1996 – 2/2003 Campmor, Inc., Saddle River, NJ

• I provided customers with product advice, checked order status, resolved billingdisputes, as well as correcting information on our web site and in our print catalog.

Education

Bergen Community College, Paramus, NJ

• Associate Degree
• A.A.S. Commercial Arts/Computer Graphics

Skills

Adobe Acrobat

Adobe Illustrator

Adobe Photoshop

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft Word

MicrosoftPublisher

Quark Xpress

Quickbooks